Shipping Policy
Thank you for shopping at Cardian! We’re committed to delivering your Pokémon collectibles safely and swiftly. Below are the details of our shipping process, timelines, and how we handle issues.
Processing & Shipping
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- Processing Time: Orders are packed and shipped within 2 business days (excluding weekends/holidays).
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- Shipping Partner: We exclusively partner with SPX Logistics (known for reliability and speed!) based on our positive experience with their service.
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- Shipping Time: All orders are delivered within D+3 (where D = day order is placed). Usually if you order before 2pm, you are likely to receive your order the next day.
Shipping Rates
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- Flat Rate: $1.99 for all orders. [via SPX]
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- Free Shipping: On orders over $80. [via SPX]
Shipping Coverage
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- Currently: We only ship domestically (within Singapore).
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- Coming Soon: International shipping will launch in Q4 2025—stay tuned!
Our Packing Promise
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- Every order is protected like a Charizard in a master ball:
1️⃣ Sleeved → 2️⃣ Toploader/Card Saver → 3️⃣ Bubble-Wrapped → 4️⃣ Boxed in Rigid Cardboard → 5️⃣ Sealed in Waterproof Bag.
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- Note: While we ensure pristine packing, SPX assumes responsibility post-dispatch.
Important Notes
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- Shipping Address: Double-check your address at checkout! We’re not liable for parcels sent to incorrect addresses.
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- Delays: Rare, but if they occur, we’ll proactively provide updates and assistance.
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- Lost/Damaged Packages: Contact us within 7 days of delivery with photos. We’ll help file claims or resolve issues promptly.
Contact Us
For urgent assistance:
