Effective Date: [02/04/2025]
1. Introduction
Cardian (“we”, “us”, or “our”) operates https://cardian.sg. We comply with Singapore’s Personal Data Protection Act (PDPA) and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
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2. Data We Collect
We collect only necessary information:
- Personal Data: Name, email, phone number, shipping address, and payment details (processed via PayNow; we do not store full payment information).
- Non-Personal Data: Browser type, IP address, and website usage data (via cookies).
3. How We Use Your Data
Your data is used solely for:
- Processing orders and delivering products.
- Providing customer support (e.g., responding to inquiries).
- Legal compliance (e.g., retaining transaction records for 5 years for accounting).
- Marketing communications (only with your explicit opt-in consent).
4. Data Sharing
We share data only when necessary with:
- Shipping providers (e.g., SPX, SingPost) to deliver orders.
- Payment processors (e.g., PayNow) to complete transactions.
- Legal authorities if required by Singapore law.
5. Data Security
We implement:
- SSL encryption on our website.
- Secure servers with restricted access.
- Regular security reviews.
6. Your Rights
Under PDPA, you may:
- Withdraw consent for marketing (via unsubscribe or email).
- Access or correct your data by contacting us.
- Request deletion of non-essential data (where legally permitted).
7. Cookies
We use cookies for:
- Site functionality (e.g., shopping cart).
- Anonymous analytics.
Manage cookies via your browser settings.
8. Policy Updates
We will notify you of changes via email or a website notice. Continued use constitutes acceptance.
9. Contact Us
For questions or data requests:
- Email: support@cardian.sg
- WhatsApp: +65 8530 0611